CLIENT EXPERIENCE

Luxury services, expert advice and memorable experiences

Creating exceptional experiences within the superyacht industry is my passion. With an extensive network of global contacts, a decade of experience and an intuitive understanding of client’s needs, I can facilitate a variety of services for clients and yachts.
Sarah Futhazar Head of Client Experience
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YPI IN HOUSE YACHT AGENT

The YPI Client Experience department offers expert advice and a full range of personalised services to facilitate yacht operations and guest trips anywhere in the world.

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YACHT AND CREW SERVICES

Our team are able to assist with customs and immigration (transit visas, passport stamps, cash declarations), logistics, technical and recruitment assistance (berth booking, urgent repairs, special events, last-minute crew changes), food, drinks and other essential supplies from high quality local suppliers.

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OWNER AND GUESTS SERVICES

Our team can facilitate everything from jets, helicopters, luxury tenders and cars to on-board entertainment, beauty and wellness treatments. We have extensive local knowledge of the world’s most popular destinations and can organise personal tours, restaurant reservations, tailored events and evening entertainment.

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COVID 19 PROCEDURES

To maximise safety onboard, we can set up onboard testing with immediate results for guests and crew, professional cleaning throughout the yacht, supply of protective gear and in-depth safety training for crew. We will also assist with the necessary paperwork and travel precautions to ensure a smooth arrival and departure.

Contact sarah

Sarah Futhazar

Head of Client Experience

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Speaks:

  • English (United Kingdom)
  • French (France)

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